The Success of Securus technologies in Jail Phone Service Provision

Securus Technologies is one of the best jail phone providers worldwide with services such as Parole tracking, detainee communications, and government informational solutions. The company provides its services to over 2,200 rehabilitation facilities in the United States and Canada. It provides its services to all the 45 states in the United States. I recognize Securus Technologies as one of the best in the industry both in Canada and United States.

It is one of the companies that I see committed to providing superb services to us. It has introduced a system to control contraband cell phones and developed a Wireless Containment Solutions which is preventing contraband cell phones from connecting to mobile networks. I consider it the best provider of emergency response, investigation, biometric analysis, incident management, information management, public information, communication, inmate self-service, and investigations. The company also monitors products and services.

I have seen cases where the inmates try to come up with fake evidence by contacting the people involved through phone calls and advise them to tell lies. But through the services of Securus Company, we can use the information from their cell phones to solve the case. The information from the Securus Technologies can also be used to take appropriate correctional measures for each detainee. The cases of misconduct such as drug abuse and alcohol consumption within our prisons and corrections centers have also reduced due to recorded phone calls.

The covert alert future that is provided by the company can enable us to call for help whenever we are in danger. It also keeps information which later can be used in a court of law to convict the offender. The company also provides us with investigative tools that can be used to carry out investigations whenever there is a claim of harassment within the incarceration. The investigative tools are also used whenever there is a potential threat to the community.

 

Securus Technologies Caught a Corrupt Staff Member

We consider our jail to be one of the safest in the country, and when there is trouble in the jail we work tirelessly to uncover the source of the problem. We had a real problem on our hands this time and we were unable to uncover what was the source. Our inmates were coming into drugs that we knew were impossible to get into the facility without outside help. Drugs in the jail make it a very dangerous situation for all. If an inmate is high on something like heroin, they become superhuman and now it takes several officers to contain him when in the past it would take one.

 

The first thing that we did was to step up our security at the visitor center, to see if a visitor was bringing the drugs into the jail. Despite a huge police presence and the threat of jail time to anyone caught bringing drugs to jail, we could not find the source of the problem. We ran each visitor through the x-ray machines and also gave them full body searches, but something was not right. We decided to lighten up our efforts to give the source the appearance we had moved on, but we had a secret weapon at our disposal.

 

Securus Technologies recently installed a new inmate call monitoring system that we were going to be trained on and use as quickly as possible. This company has call systems in over 2,600 jails and the staff of 1,000 are dedicated to helping make the world a safer place for us all to live. My team of three officers were very tight, so we took turns monitoring the system that first day.

 

After listening to calls for days, the system picked up on chatter from a gang member in the jail talking about how his family should enter the visitor center. The visitors do not need any help getting into the jail, we make it clear each day how and where they are to travel. When these inmates were giving specific instructions about seeing a certain officer, we had our lead. This was strange to say the least, so we monitored that family and discovered that a corrupt staff member was the ultimate source of all the problems with prescriptions drugs getting into the jail. The officer was removed from his position and the jail was instantly that much safer.

 

How Securus Technologies Helped Law Enforcement Catch a Bank Robber

One of the most challenging parts about being a police officer assigned to bank robbery investigations is predicting when these criminals will strike again. Even though banks are loaded with security cameras and all the latest in crime prevention technology, a smart criminal will find a weakness and exploit it when they can. This was the case with a local bank robber here in Cincinnati. The bank robber would rob the banks in the same manner, be out in 90 seconds, and leave zero traces of evidence behind.

 

I realized the only way I was going to catch this criminal was to be at the bank when he walked in, and with hundreds of banks in a 20 mile radius, my chances of catching him were slim to none. The one thing playing in our favor was this criminal was not stopping his crime spree any time soon, so as long as he kept at it, we had a chance of getting him caught.

 

The other investigators in or team that work at the local jail had just been dealing with Securus Technologies, who installed a new inmate communication system that was going to help us to control crime in the jail and uncover information in local crimes. I was brought in to train on the software, and the covert alert feature was something that really peaked my interest. This could be the piece of the puzzle I was missing.

 

Once I was familiar with the new software, we got a lead on the identify of a friend who was helping this bank robber get inside information on the banks he was robbing. When the covert alert feature notified me this could be the day, we had our team in position and caught the suspect before he could ever reach for his weapon.